Engagement That Builds Loyalty
Empower your teams to deliver seamless, human-centric experiences across every channel.
Xretail Engage360™ empowers retailers to deliver consistent, personalized, and connected customer experiences across every touchpoint online, in-store, mobile, and beyond.
By connecting service, loyalty, feedback, and communication in one place, Engage360™ ensures your brand speaks with one voice while adapting to each customer’s unique journey.
The Intelligence Behind Every Customer Experience: Built to Personalize Every Touchpoint
Why Xretail Engage360™?
Xretail Engage360™ goes beyond service tools it’s a centralized engagement engine designed to unify communication, loyalty, and feedback across every channel.
Whether you’re resolving issues, rewarding loyalty, or delivering real-time personalization, Engage360™ empowers your teams to connect with customers in ways that are seamless, consistent, and deeply human.
With intelligent insights, scalable support, and enterprise-grade flexibility, it’s the experience layer your retail brand needs to turn every touchpoint into a competitive advantage.
Turn customer interactions into lasting relationships and measurable growth.
Higher Customer Satisfaction
Deliver faster, more consistent, and more helpful service across all channels.
Increased Retention & Loyalty
Build stronger relationships through personalized engagement and reward strategies.
More Efficient Service Ops
Streamline customer service with smart workflows, automated case handling, and fewer escalations.
Actionable Customer Insights
Leverage real-time data to improve communication, drive satisfaction, and refine service strategy.
Frictionless Omnichannel Journeys
Create seamless experiences where customers can engage how and when they choose.
Greater Revenue per Customer
Convert great service into greater value through upsell, cross-sell, and long-term loyalty.
Reduced Service Costs
Lower support costs through automation, AI, and unified tools.
Enterprise-Ready Experience Layer
Scale across regions, brands, and teams with a platform built for retail complexity.
Built for Brands That Listen
Because customers remember how you made them feel and your business needs a smarter way to listen, respond, and build loyalty.