Electronics Industry:

Electronics Industry

Consumers today hold the power forcing any retailer to be hyper sensitive to their needs and wants and always meeting their expectations.
Showcasing your Electronic Business:

Technology has made it simple to list products online and accept payment via credit card. But the competition is always tough and being able to stand out is not easy as the competition is everywhere. Any online store wants to be strategic, profitable and appealing to all customers to stand out in a crowded competitive market. You have to understand your market, always meet your customer expectations and showcase your products in a smooth and easy way that make their journey through your omnichannel platform very appealing and exciting. Xretail helps to always be up to the customer expectations and even exceeding it. With the wide range of product catalog features, products will be displayed in an attractive way from categorizing them to an unlimited number of levels, adding all the required features for each product, pictures, colors…etc. thus providing the customers with all the data that will fulfill their desires and giving them the ability to compare easily between products.

Stock Level Done right:

Stock visibility and inventory intelligence are critical issue in the electronics industry. Making sure that what is displayed is actually what is being in stock and having the agility to always be up to date in replenishing the out of stock products is a big challenge to electronics retailers as if items are consistently out of stock, people will shop elsewhere. However, Xretail has made such challenge an easy one by providing the option of the minimum stock level where the number of minimum stock is added for each product and once reached the system gives an alert in order to replenish it again to avoid any shortage in stock with any customer.

Retaining Customers:

The competition between electronic retailers is always high in the omnichannel retailing, one day a customer goes to you, the next day they go to your competitor. One common thing that always makes customer retention difficult is due to failing to keep up with the consumer expectations and experience. Retaining customers are just the same as repeat customers, and that is why you should think of the long-term value when serving them. You could strategize your very own loyalty program such as rewarding them for their attendance, free samples or voucher for each purchase or review. With Xretail’s advanced promotion engine, you will guarantee the loyalty and satisfaction of the customers leading to higher sales rate. Customers can add reviews for each product, send any feedback, besides that loyalty programs can be applied for active customers, they can be rewarded with coupons, a wide range of discount types can be provided that can be tailored for a specific customer…etc.

Nurturing the ideal prospects:

The competition between electronic retailers is always high in the omnichannel retailing, one day a customer goes to you, the next day they go to your competitor. One common thing that always makes customer retention difficult is due to failing to keep up with the consumer expectations and experience. Retaining customers are just the same as repeat customers, and that is why you should think of the long-term value when serving them. You could strategize your very own loyalty program such as rewarding them for their attendance, free samples or voucher for each purchase or review. With Xretail’s advanced promotion engine, you will guarantee the loyalty and satisfaction of the customers leading to higher sales rate. Customers can add reviews for each product, send any feedback, besides that loyalty programs can be applied for active customers, they can be rewarded with coupons, a wide range of discount types can be provided that can be tailored for a specific customer…etc.

Having a large email list is worthless if you’re not actively engaging with subscribers. A small percentage of your email list will actually convert into paying customers. Nonetheless, retailers must always deliver value with their email marketing efforts. Omnichannel retailers put a lot of focus on communicating product offering as well as promotions, but prospects need more than that. They like the idea of feeling that you care more about them and their purchases. Xrteial helps to care more about all customers, tailoring them personally in order to convert them into brand advocates rather than being normal buyers. With Xretail engaging mails can be sent to your customers every now and then informing them with the newest appliances being in store according to their preferences, the most purchased products, newsletters and alert mails for their abandoned carts to help them take an action.

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